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cancelation

  • May 9, 2025
  • 1 reply
  • 28 views
M
New Contributor

I canceled my plan months ago. I still reciving bills. I won’t be paying that! I followed exactly what is on your website and still you charge me. I don’t use that number anymore so I don’t have access to mobile app. Contact you on chat is simply impossible so there is nowhere I can solve that. Please help me! 

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • May 10, 2025

    Hi ​@Magda1d16  sorry to hear this.

    How did you contact us to cancel, as it sounds like the plan is still active.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    New Contributor
    • Magda1d16
    • Author
    • New Contributor
    • May 10, 2025

    I cancelled plan in your application. Months ago…

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