Trying to access my online account and its asking for my number which I enter then it says it doesn't match my account
Solved
Cant access my online account
Best answer by Kash
Hi
Welcome to the Community!
Have you ported your number over or is it in the process of porting over?
I would advise contacting our Live Chat Team and they can take a look into this for you.
Kash
+24Hi
Welcome to the Community!
Have you ported your number over or is it in the process of porting over?
I would advise contacting our Live Chat Team and they can take a look into this for you.
Kash
Not changed number or any details but can not get through and live chat don't understand problem. Does anyone have a number to actually speak to a human
I used to be able to access account with my user name and password
Can’t get in now as they ask for e mail address and phone number. Everything is not recognised
how do i get in
Can’t find a live chat likk
How to access account?
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
+25Hi
You’ll be able to log in/register via the iD Mobile app or the website below;
https://my.idmobile.co.uk/login
Tom
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