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cant cancel the sim

  • April 10, 2025
  • 2 replies
  • 23 views
Jacqueline Voss Wood
Community Member

I have been frauded with a SIM card. I keep getting charged monthly for a SIM card but I have no idea what the number is or the name on the account so i can’t cancel it. There is also no phone number to call anyone can anyone help?

Best answer by andewhite

This community article might help, ​@Jacqueline Voss Wood. 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • April 10, 2025

    This community article might help, ​@Jacqueline Voss Wood. 

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • April 10, 2025

    Hey there ​@Jacqueline Voss Wood, we’re very sorry to hear you’ve been a victim of fraud.

     

    We hope the kind advice from ​@andewhite has been able to help, and we definitely recommend reading the above and following steps there.

     

    If you require anything else, please do let us know.

     

    Thank you,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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