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changing account holder name

  • July 16, 2025
  • 1 reply
  • 139 views

Charlee1973
Community Member

For the last 10 years I have had an ID mobile account where my son is the user of the phone.  As he is now 20, I want to keep the account but would like it in his name and with his bank details.

 

how do I do this?  I would rather not close account, but will do if need be.

Best answer by Anika A

Hi ​@Charlee1973 

 

I’m afraid we do not allow for direct change of ownership for existing contracts. To transfer a number from one iD Mobile account to another, you'll need to port the number to a different network provider and then port it back to the new iD Mobile account. 

 

Anika

1 reply

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  • iD Mobile Employee
  • Answer
  • July 16, 2025

Hi ​@Charlee1973 

 

I’m afraid we do not allow for direct change of ownership for existing contracts. To transfer a number from one iD Mobile account to another, you'll need to port the number to a different network provider and then port it back to the new iD Mobile account. 

 

Anika