I paid my monthly charge but a few days after I’m now being charged £837.28? I should mention that I don’t use the sim card given by ID Mobile I still use my own one from my previous phone (this is the first time I’ve paid for my own phone) and my contact is 24 months. I’m just a bit confused… Am i doing something wrong or dumb?
:(
Hi
It sounds like you’re being charged the full term of your contract, have you requested a cancellation?
Tom
Hi
It sounds like you’re being charged the full term of your contract, have you requested a cancellation?
Tom
No, I can’t even think of a reason why that would happen unless it was a mistake on their end. x
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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