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charged extra

  • March 2, 2025
  • 1 reply
  • 3 views
leepinner2005
Community Member

Hi, I've had a message to say I have a 2 GB Hong Kong extra that I didn't order? Any advice?

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 7861 replies
    • March 3, 2025

    Hi ​@leepinner2005 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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