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charged extra

  • March 2, 2025
  • 1 reply
  • 3 views

leepinner2005
Community Member

Hi, I've had a message to say I have a 2 GB Hong Kong extra that I didn't order? Any advice?

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7861 replies
  • March 3, 2025

Hi ​@leepinner2005 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom