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charged for a call

  • May 12, 2025
  • 3 replies
  • 30 views

My boyfriend called me for 20 minutes and I was charged for it but it’s a regular number I checked the list of numbers id be charged for but it wasn’t on there I’m so confused and glad we didn’t call for longer 

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • May 13, 2025

Hey there ​@parisdes, sorry to hear that. Was yourself or he abroad at all?

 

How much were you charged, and did you receive a text from us at all?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • May 13, 2025

Neither of us are abroad and it was about £4.08 and I received no text I recently upgraded so it may be an extra cost I’ll check when I receive my bill


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • May 14, 2025

No problem at all ​@parisdes, keep us updated if needed.

 

Thanks,

Tyler