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charged for a call

  • May 12, 2025
  • 3 replies
  • 32 views
P
New Contributor

My boyfriend called me for 20 minutes and I was charged for it but it’s a regular number I checked the list of numbers id be charged for but it wasn’t on there I’m so confused and glad we didn’t call for longer 

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    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • May 13, 2025

    Hey there ​@parisdes, sorry to hear that. Was yourself or he abroad at all?

     

    How much were you charged, and did you receive a text from us at all?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    New Contributor
    • parisdes
    • Author
    • New Contributor
    • May 13, 2025

    Neither of us are abroad and it was about £4.08 and I received no text I recently upgraded so it may be an extra cost I’ll check when I receive my bill

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • May 14, 2025

    No problem at all ​@parisdes, keep us updated if needed.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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