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Charged twice for bundle purchase


Allan Brew
New
 Contributor

Hi, I bought an £8 bundle on the 26th May and have been charged twice for the purchase ?

2 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3595 replies
  • July 12, 2024

Hi there @Allan Brew, welcome to Community!

 

Please contact our live-chat team who can investigate this further for you:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


  • New
 Contributor
  • 1 reply
  • July 12, 2024

Good luck getting that back lol, i’ve been trying for weeks