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charges query

  • 22 July 2024
  • 1 reply
  • 22 views

I have been charged twice for MMS messages sent to numbers that I don't recognise. 

Also Out of Plan data charge for using phone in EU

Best answer by Matthew T

Hey @Ott40,

Something doesn’t sound right here. I’d recommend speaking to our Live Chat team who can look into your account.

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1705 replies
  • Answer
  • July 29, 2024

Hey @Ott40,

Something doesn’t sound right here. I’d recommend speaking to our Live Chat team who can look into your account.

Thanks.


Reply.