charging me excessively

Excessive charges

Hello ​@Sola Alacrity 

Thank you for getting in touch. 

We are sorry to hear you are receiving excessive charges on your account. 

Can you please advised on what they are showing for on your invoice? 

Thanks, 

Nat 

£40 instead of £18 for unlimited data and calls. Thanks

Thank you for your reply ​@Sola Alacrity 

Does your invoice list for the additional charges are for? 

Have you made changes to the date for your direct debit at all? 

Thanks, 

Nat