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Closed account - outstanding balance

  • June 26, 2024
  • 1 reply
  • 74 views

237wood
Community Member

I left ID about 1 month ago as I had direct debit issues.

 

I have no access to my account online, so cannot make the payment to my final bill.

What am I supposed to do? 

Best answer by Tyler

Hey there @237wood, welcome to Community!

 

If you cannot login to the iD Mobile app/website, then you can make payment via our automated phone-line on 0333 003 0001 or 0333 003 7777.

 

Thank you,

Tyler

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1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3595 replies
  • Answer
  • June 28, 2024

Hey there @237wood, welcome to Community!

 

If you cannot login to the iD Mobile app/website, then you can make payment via our automated phone-line on 0333 003 0001 or 0333 003 7777.

 

Thank you,

Tyler