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Colin Allsopp

  • November 8, 2024
  • 2 replies
  • 48 views

I am Colin Allsopp and I am desperate to pay my bill. The gist is that I have done everting wrong and I have tried and tried to put things right. If any one can help me it might safe my life.

I have changed my provider and I still have an account with id mobile. I had 2 mobile numbers { REMOVED } and { REMOVED }. I used the 3733 and my Wife used 2378. I have admitted I did wrong but I am honestly trying to put it right. 

I am not sure how many months is outstanding on each but I am certainly willing to pay all for 2years for both mobiles and what ever penalty for early ending of contract, plus a penalty for my serious errors. Might I suggest £350.

I am now at my wits end and hate to break down  but if its of interest to you I am an 80 year service veteran who seems to get things wrong too regular, I survive Cancer but now have an Urology Stoma  but this saved my life. My Wife is 86 with failing eyes and she has to put up my stair lift which helps me up & down the stairs.  There nothing else I can add other than please allow me to pay and put this to bed before I go crazy. Thank you Colin A

Best answer by Daz_S

(@Lanilov) Colin,

We are all human after all and it takes a big person to admit when you’ve messed up. Crikey if I had just £1 for every time I messed up I would certainly not be contributing to these very forums!

But PLEASE don’t let this get to you. It will be resolved. You will look back at this one day (and hopefully laugh about this).

By the looks of things you took out contracts with iD and then changed your mind, maybe due to poor signal issue, or maybe a more personal issue that got in the way. But as I said don’t let this drag you down.

I will ask a member of staff to delete/hide your mobile numbers as this is an open public forum. I will sort this, don’t stress about this too. But in the future if you need to reach out on places like this, just give your name and certainly don’t give it out to anyone unless they can be proven and identified as an employee.

Anyway the main reason for posting was to THANK YOU FOR YOUR SERVICE

 

Take care.

 

 

This topic has been closed for replies.

2 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • November 8, 2024

Hey there @Lanilov, we’re very sorry to hear this.

 

Due to what you’ve mentioned, we recommend calling our vulnerable customers phone-line right away to get the support you need on 0800 049 2376.

 

Or, you can make the payment via a non iD-Mobile SIM card via calling our automated phone-line on 0333 003 7777 and entering the number you need to pay for.

 

Thanks,

Tyler

 

 


Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • November 8, 2024

(@Lanilov) Colin,

We are all human after all and it takes a big person to admit when you’ve messed up. Crikey if I had just £1 for every time I messed up I would certainly not be contributing to these very forums!

But PLEASE don’t let this get to you. It will be resolved. You will look back at this one day (and hopefully laugh about this).

By the looks of things you took out contracts with iD and then changed your mind, maybe due to poor signal issue, or maybe a more personal issue that got in the way. But as I said don’t let this drag you down.

I will ask a member of staff to delete/hide your mobile numbers as this is an open public forum. I will sort this, don’t stress about this too. But in the future if you need to reach out on places like this, just give your name and certainly don’t give it out to anyone unless they can be proven and identified as an employee.

Anyway the main reason for posting was to THANK YOU FOR YOUR SERVICE

 

Take care.