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confused about bill date

  • October 14, 2024
  • 1 reply
  • 72 views

Megan DarylDixon Ruck
Community Member

Hi, I just got an ID contract and in one of the first emails I got they said my first bill will be on October 15th but in the ID app it says it will be on or around November 13th. Which one would it be please? 

Best answer by Tom

Hi @Megan DarylDixon Ruck 

 

Your first bill is always issued immediately after joining and due for payment 2 weeks later, then monthly from that point.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • Answer
  • October 17, 2024

Hi @Megan DarylDixon Ruck 

 

Your first bill is always issued immediately after joining and due for payment 2 weeks later, then monthly from that point.

 

Tom