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  • 29 May 2024
  • 4 replies
  • 219 views

Is it possible to speak to a human on the phone ??

4 replies

andewhite
Rank
Userlevel 8
Badge +10

Nope, that’s not possible at iD Mobile, @Jo Bray. 

The iD Mobile way means there is only online customer help & support for customers - that’s it.

 

 

 

Forum member (non-iD)
Kash
Rank
Userlevel 8
Badge +7

Hi @Jo Bray,

Welcome to the Community!

We only offer assistance online as we don’t have a customer phone line.

Please let us know how we can help and we can assist you further.

 

Kash

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B
Rank
Userlevel 2

@Jo Bray I would suggest contacting via Facebook Messenger. ID mobile only use online help and support so they don't really have a number you can call but I have found that Facebook Messenger is a really good way to get intouch with someone quickly and they will help to sort your issue out. Goodluck and I hope this helps 

Tyler
Rank
Userlevel 5
Badge +6

Thank you for your suggestion @beautifulluyou.

 

We’re contactable via Facebook, Twitter, live-chat, and our Community pages on here.

 

Thank you,

Tyler

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