My 2 year contract is just ended.
Last week i had an email from id saying I can stay on the same plan for £0.
Today a billing email for the usually monthly contract amount arrived.
Neither makes sense.
How do I pay for sim only?
My 2 year contract is just ended.
Last week i had an email from id saying I can stay on the same plan for £0.
Today a billing email for the usually monthly contract amount arrived.
Neither makes sense.
How do I pay for sim only?
Best answer by andewhite
Thanks for your swift reply.
...
Can anyone talk me through what has happened here please?
Thank you
You’d need to speak (via online webchat) to the iD customer service team about your iD account and billing,
From your posts here, unfortunately it seems the iD systems have probably had a glitch.
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