Hi
Can someone explain why existing customers are being charged more for a plan? Please see screenshots, this definitely puts you off staying with ID.
Thanks
Kellie
Cost of plan
Userlevel 8
+10
Aren’t existing customers choosing to pay more, staying with iD instead of switching to another service provider?
Seems the UK mobile operators selling handset contracts set higher prices for existing customers - perhaps best way to respond is switching provider soonest,
Userlevel 5
+6
Hi there
If you’re unhappy with your upgrade deals, please call our sales team on 02071391397.
Thanks,
Tyler
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