Hi my data is not working I just paid for my bill yesterday
My data is not working I just paid for my bill yesterday
Hi
Typically, when the issue is due to a late payment, all of your services are barred. If you are able to call and text as normal, payment won’t be the issue.
However, it’s worthwhile resetting your network settings to see if you’re able to reboot your services. I’ve left instructions on how to do this below.
For iPhone;
Settings > General > Transfer or Reset Device] > Reset > Reset Network Settings.
For most Android;
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
For Samsung;
Settings > General management > Reset > Reset mobile network settings
Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.
You will also be able to check if there are any network outages in your local area via the link below:
Check your network coverage | Support | Three
I hope this helps
-Lauren
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