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direct debit

  • December 11, 2025
  • 1 reply
  • 8 views
G
Community Member

Hi, we have reinstated your Direct Debit as requested by your bank. If you believe this was done by mistake, please contact your bank or our support team at idmobile.co.uk/contact-us

    1 reply

    L
    iD Mobile Employee
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    • Lunathi M
    • iD Mobile Employee
    • December 11, 2025

    Hi ​@gh_owen,

     

    It sounds like you’ve received that message and you’re just checking what it means.

     

    When you see “we have reinstated your Direct Debit as requested by your bank”, it means that your bank sent an instruction to set your Direct Debit back up. This can sometimes happen automatically if the bank reverses a cancellation, or if a previous request was still pending.

     

    Thanks,

    Lunathi

    The iD Mobile Team 

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