Question

direct debit not taken from bank

Hello

mobile bill due out 29th

not taken from bank, funds there.

showing successfully taken on 27th on my app

This topic has been closed for replies.

+6

Hi @Audrey Maguire

We’re sorry to hear this.

Does it show the direct debit is set up on the app?

Anika

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

+24

Hey there @Audrey Maguire, if it hasn’t been taken yet and the direct debit is still active, it’ll be re-attempted within 5-working days.

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

2 replies