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disconnected

  • July 29, 2025
  • 1 reply
  • 4 views
J
Community Member

I made a payment on 14th July and today the system has not updated it have now overpaid. When people call my number is says not recognised I have restarted phone 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • July 29, 2025

    Hi ​@Jenclare1 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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