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Do i get refunded?

  • 3 July 2024
  • 4 replies
  • 25 views

I’ve cancelled my phone number on ID and it will be deleted once 30 days are up i have 11 days till the number is deleted. I am still getting charged for the number, would i get refunded the money because we cancelled it, so far we’ve paid 1 bill close to a 2nd.

4 replies

Userlevel 8
Badge +7

Hi @Lix,

Welcome to the Community!

If you have provided 30 days disconnection notice your billing will still continue.

Once the account is disconnected you will receive a final bill which will be due for payment within 14 days.

 

Kash

Userlevel 1

The question was 'do I get refunded'

You have not answered that

Please do.

Userlevel 8
Badge +10

The question was 'do I get refunded'

You have not answered that

Please do.

Unfortunately the answer is no, @Teddybear

Userlevel 8
Badge +6

Hi @Teddybear 

 

You get charged through to the point of the disconnection taking place.

 

Tom

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