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Question

extra charge

  • February 17, 2025
  • 2 replies
  • 53 views

Why i have been charged 65 pound where my monthly bill is 40.99 only???

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12040 replies
  • February 17, 2025

What does it say on the iD bill for £65, ​@sumona begum?

Your latest bill will have everything itemised by calls, texts, mobile data (Internet) etcetera. 

This community article might help.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2941 replies
  • February 21, 2025

Hey there ​@sumona begum, thank you for reaching out.

 

We hope the kind advice from ​@andewhite has been able to help.

 

Your bill will be different, either due to out of contract charges used this month, or if you changed your plan or your direct debit date, then your bill will be pro-rata’d for this month only.

 

Thanks,

Tyler