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Final bill

  • June 11, 2024
  • 1 reply
  • 30 views

Keith Naylor
Community Member

I have moved onto a new provider. I have never received a final statement/bill from IDmobile, yet you have passed the amount onto a debt collector who have now contacted me. Before paying, I am entitled to see my statement so that I know which services I am being charged for.

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8159 replies
  • June 26, 2024

Hi @Keith Naylor 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom