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final bill

  • November 19, 2024
  • 5 replies
  • 112 views

Daniel Murray
Community Member

Hi

 

My final bill is £50 when I have been paying just over £30 for my whole contract. Can you advise why this is so high? What are the additional charges?

5 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2941 replies
  • November 19, 2024

Hey there ​@Daniel Murray, welcome to Community!

 

What date does your contract expire on please?

 

You could contact our live-chat for a breakdown of your final bill if you’d like:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


  • New
 Contributor
  • 2 replies
  • February 16, 2025

Apparently I have one month and one day left on my contract yet my final bill to leave early is £233 why is it so high? How is this worked out? My monthly bill or contract is only £16 a month? Thanks 


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  • iD Mobile Employee
  • 1854 replies
  • February 16, 2025

Hello ​@DenStu 

 

Thanks for getting in touch. 

 

We are sorry for any confusion caused by this. 

That does seem high for a remainder of one month on the contract. 

Where have you been provided the figure please? 

 

Nat 

 


  • New
 Contributor
  • 2 replies
  • February 16, 2025

This has been sent to me by text when enquiring and requesting my PAC code. Can you confirm when my contract finishes and how this final bill has been calculated? Many thanks. 


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 2941 replies
  • February 17, 2025

Hey there ​@DenStu, I’d recommend contacting our live-chat to advise when your contract ends and what the final bill will likely be:

 

https://www.idmobile.co.uk/live-chat

 

Or, we can send you a PM if you prefer.

 

Thanks,

Tyler