final bill

Alas, that’s the iD Mobile way ​@Geoff Britton. 

New iD SIM cards are dispatched already activated, and iD start billing from the date of dispatch (which might be a little bit sneaky perhaps). 

Anyway, if you ordered a pay monthly iD product, you’ve been charged for the network connection whether used or not, until your disconnection. I suspect this is covered somewhere in your iD contract terms & conditions.

Thankyou andy

Hello ​@Geoff Britton 

Thank you for posting. 

We are sorry to hear that you cancelled the service and for any confusion caused by the billing. 

It looks like ​@andewhite has been able to assist with your query but please do reach out if you have any further questions. 

Thanks, 

Nat