I have just received my PAC code to move from iD mobile and it says my final bill is - 335 . What does this mean please ?
Hi
Thank you for getting in touch.
We are sorry to hear you have now left our service and we hope we can reconnect in the future.
With the balance, a minus would usually indicate a credit but we would need to view the account in order to be sure.
Is this figure showing on your app? Does the bill have a breakdown of any charges/credits?
Thanks,
Nat
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