Dear all Good morning
I have received a - Final Demand Notice for a missing payment Account Number 13841814 dated 16/09/2024
Note that I never receive your telephone card .
I confirm that I have closed the direct debit with ID Mobile, after few weeks.
Please verify if others have activated or using it.
From my site case closed.
Regards
GIANLUCA FASCIANI
+24Hey there
Please note, cancelling your direct debit doesn’t cancel the contract, and can lead to payments being chased such as this. This happens whether you use the contract or not, as you’d be liable to pay for the time the line-rental was opened for.
Therefore, you will need to make payment via the iD Mobile app/website, or via our automated phone-line on Call 7777 from your iD phone or 0333 003 7777.
Thank you,
Tyler
Dear Tyler
i confirm that I never received your Sim card
Please check if someone activated and using the number
I’m not going to pay any money
I don’t won’t to have nothing to do with automatic answer
please delete my credentials from you database
Any other future messages from you are not welcome.
regards
G
+24I would advise that you contact our Live Chat Team.
https://www.idmobile.co.uk/live-chat
The team will check your issue and assist you as quickly as possible.
Kash
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