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Full monthly bill when only been a week into contract

  • April 11, 2025
  • 2 replies
  • 52 views

I've only been with ID a week but I've been billed for a full month.

Best answer by WelshPaul

Yes, that’s how all pay monthly phone contracts work. You pay your line rental monthly in advance. It’s your usage that’s billed in areas because the networks are unable to predict the future. Sometimes the first month’s bill is higher than expected because of pro rata billing.

Read your bill and pay attention to the from and to dates! 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • April 11, 2025

Yes, that’s how all pay monthly phone contracts work. You pay your line rental monthly in advance. It’s your usage that’s billed in areas because the networks are unable to predict the future. Sometimes the first month’s bill is higher than expected because of pro rata billing.

Read your bill and pay attention to the from and to dates! 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • April 14, 2025

Hi ​@SGreen79 

 

I’d recommend the same as ​@WelshPaul above and the following page;

 

https://www.idmobile.co.uk/help-and-advice/understanding-my-bill

 

Tom