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Getting charged for roaming


Alex Trales
Community Member

I'm currently on a ferry on my way to France. I turned roaming on and immediately got a txt telling me the prices for roaming. Then a few minutes later got a message telling me I'd already exceeded the £45 cap! I thought it was all included? Now I'm scared to use my phone abroad 

Best answer by Tom

Hi ​@Alex Trales 

 

Sorry to hear this, roaming whilst on a ship would be chargeable, however whilst in France, connected to a French network, it’d be included in your plan.

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Tom

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Geluk
Silver Contributor
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  • June 23, 2025

On the ship you’d have been connected to it’s satellite wifi; always disconnect.


Tom
iD Mobile Employee
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  • June 23, 2025

Hi ​@Alex Trales 

 

Sorry to hear this, roaming whilst on a ship would be chargeable, however whilst in France, connected to a French network, it’d be included in your plan.

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Tom


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