Skip to main content
Solved

havong problems setting up direct debit and want to upgrade

B
Community Member

Hi I keep getting an error message when trying to set up a direct debit and I would also like to upgrade 

Best answer by andewhite

Have you tried contacting iD customer service on 0800 049 2376, to set up your direct debit, @beverleyk?

You can discuss your upgrade options with the iD sales team, by calling 020 7139 1397 - the advisers work between 9am - 6pm.

 

View original

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • andewhite
  • Platinum 
Contributor
  • 12104 replies
  • Answer
  • June 14, 2024

Have you tried contacting iD customer service on 0800 049 2376, to set up your direct debit, @beverleyk?

You can discuss your upgrade options with the iD sales team, by calling 020 7139 1397 - the advisers work between 9am - 6pm.

 

Forum member (non-iD).
Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • Tyler
  • iD Mobile Employee
  • 3438 replies
  • July 2, 2024

Hey there @beverleyk, welcome to Community!

 

Have you tried changing your direct debit via both the app/website?

 

If not, as kindly advised by @andewhite, you can call our sales number on the phone number sent above who can advise further on upgrades.

 

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply.


Terms & Conditions