Hello, I’ve received a bill for £14, but my bank was charged £31. Can you please help me understand the difference? | iD Mobile Community
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Hello, I’ve received a bill for £14, but my bank was charged £31. Can you please help me understand the difference?

  • July 28, 2025
  • 1 reply
  • 5 views

Hello, I’ve received a bill for £14, but my bank was charged £31. Can you please help me understand the difference?

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@Beny1987 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom