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  • December 19, 2024
  • 2 replies
  • 17 views
A
Community Member

Can I please move my outstanding payment to a later date 

Best answer by Daz_S

Hi there ​@Adzzzy19 

 

You’d be better of requesting this via their Live Chat (start the chat with talk to person to bypass their automated chat bot)

(or their socials, they’re in there too)

 

They can grant a payment extension on a case by case basis, good luck 🤞

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    2 replies

    Daz_S
    Gold Contributor
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    • Daz_S
    • Gold Contributor
    • 1627 replies
    • Answer
    • December 19, 2024

    Hi there ​@Adzzzy19 

     

    You’d be better of requesting this via their Live Chat (start the chat with talk to person to bypass their automated chat bot)

    (or their socials, they’re in there too)

     

    They can grant a payment extension on a case by case basis, good luck 🤞

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2066 replies
    • December 20, 2024

    Hi ​@Adzzzy19 

     

    Thanks for getting in touch. 

     

    We can look in to requesting this for you. 

    The quickest option would be to contact Live Chat or our colleagues via Facebook or X(Twitter). 

     

    Thanks, 

     

    Nat 

    Reply.


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