help needed urgently need to speak to someone who works for ID not a robot please xx | iD Mobile Community
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help needed urgently need to speak to someone who works for ID not a robot please xx

  • August 21, 2025
  • 3 replies
  • 1267 views

Hi please can someone advise how I can speak to someone via the phone or by live chat? Thanks in advance 

Best answer by WelshPaul

You can chat with a live chat agent using the link below. However, customer support is currently closed and won’t reopen until 9AM tomorrow morning.

https://idmobile.co.uk/live-chat

3 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • August 21, 2025

You can chat with a live chat agent using the link below. However, customer support is currently closed and won’t reopen until 9AM tomorrow morning.

https://idmobile.co.uk/live-chat


  • Author
  • New Contributor
  • August 21, 2025

That’s great thank you for your help! 


Decembersangel72
Gold Contributor
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Hi ​@Kiers1993 

Just a quick note to say that if you do use Live Chat, type ‘talk to a person’ in the dialogue box to connect to an adviser. Otherwise you will go around and around with the chatbot and get nowhere.

Good luck x