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Help with MMS

J
Community Member

I’ve just joined Idmobile and I’m really confused with the not included in package charges with MMS.  If I respond to a message I receive with eg ‘a smiley face emoji’ am I charged?  If I just type something eg ‘okay’ am I still charged or is that included?  Thanks … don’t want to wrack up ridiculous charges.  I have an IPhone and am assuming it’s the green app with messages written on it.  I use it a lot!

Best answer by Matthew T

Morning @jillyb4,

Please check out this Community Article, with more information about MMS charges.

For peace of mind, set a Bill Cap, so you can control how much your bill can go over.

Thanks.

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    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 2037 replies
    • Answer
    • July 22, 2024

    Morning @jillyb4,

    Please check out this Community Article, with more information about MMS charges.

    For peace of mind, set a Bill Cap, so you can control how much your bill can go over.

    Thanks.

    iD Community Manager
    Michael Nesbitt
    Active Contributor

    Some phones have a setting that stops mms being sent over WiFi. Don't ask me why. If you can identify it and set it to allow this feature you don't have to give I D the fee for something that should not be charged for in the first place. Certainly never was on my previous network.

     

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