Made a payment on the 22nd April, which is early each month yesterday I received a text saying I was getting switched off due to bill not being paid I have proof on my bank statement and also on app which says balance 00.00 next bill due may id is the worse they don't have a number so can phone up and talk to someone to sort this out I shouldn't be turned off especially when pay early every month
Solved
here we go again
Best answer by Kash
Hi
Welcome to the Community!
Sorry to hear about the issues with your payment.
It can take a few days for manual payments to clear on some occasions.
Have you tried restarting the handset and checking if services are working? If you still have issues please let us know and we can PM you.
Kash
+24Hi
Welcome to the Community!
Sorry to hear about the issues with your payment.
It can take a few days for manual payments to clear on some occasions.
Have you tried restarting the handset and checking if services are working? If you still have issues please let us know and we can PM you.
Kash
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