I have pay the bill but the amount is still there can someone help me with that ?
Solved
hi
Best answer by Natalie W
Hello
Thank you for getting in touch.
The app should update within 24 hours of the payment being made.
Please let us know if this is not the case.
Thanks,
Nat
+22Hi there
So you made a manual payment but the amount due is still showing? If you viewed that on the app immediately after paying then the app might have been a little slow to respond. The app does now auto refresh after a period of inactivity. Check now to see it the payment shows as cleared.
Hello
Thank you for getting in touch.
The app should update within 24 hours of the payment being made.
Please let us know if this is not the case.
Thanks,
Nat
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