The way to contact ID mobile for help and address our issues seem to be way too robotic there is only access to help through live chat which isn't able to understand our needs and we need to have actual people who can answer to us by phone to better the lives of everyone who needs help from our phone provider IDMobile.
Thank you very much for reading this I hope we can get a response as soon as on behalf of everyone using IDMobile and those who may choose to join the Provider.
+25
The live chat has a bot that will ask you a few questions before sending you to an actual agent.
Alternatively we have our community pages here, Facebook and Twitter.
Tom
Hello!Please I need help with my payment. I paid 2 times the same amount. They take me the payment from two different account bank and I want back 1 of the payment.
Thank you!
One of the transactions was already paid and one is in pending. Please return back wich is in pending.
+25
Is the extra payment still in “pending”?
If it’s in pending status it likely hasn’t reached us yet.
Tom
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