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How do I get a final Bill

Ross Jenkins
Community Member

I haven’t had an email or anything sent to my address and sure I’ve been charged more than I should have and no option for live chat. Is there a phone number or email address?

Best answer by andewhite

No phone number for support, nor email address, @Ross Jenkins. 

All the iD Mobile help & support services are online. 

Have you tried their online Live Chat service, or Facebook Messenger - the iD advisers work until 8pm on weekdays.

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andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • June 17, 2024

No phone number for support, nor email address, @Ross Jenkins. 

All the iD Mobile help & support services are online. 

Have you tried their online Live Chat service, or Facebook Messenger - the iD advisers work until 8pm on weekdays.

Forum member (non-iD).
Tyler
iD Mobile Employee
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  • Tyler
  • iD Mobile Employee
  • July 3, 2024

Hey there @Ross Jenkins, welcome to Community!

 

Your final bill should be sent via email up-to 48 hours from disconnecting.

 

If you’ve still not received this, please contact our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

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