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I was having issues using the app and I have accidentally added on extra Add-Ons that I do not require. How do I remove these as I do not need them.

Contact idMobile via CHAT PAGE.

Hi @Bekki Churcher-Soden 

 

Unfortunately add ons cannot be refunded, sorry.

 

Tom

I need to remove the add ons.as.i can.not afford them.

@Arnia Krystine Hubbard you should be able to do this in the iD Mobile app. If not, speak to our Live Chat team: https://www.idmobile.co.uk/live-chat

Thanks.

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