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Good morning. I have stopped cluttering up my account. I paid the outstanding bill but my account is still blocked. what should I do. Thank you for the information, Jack

Hi @Jacek Siebor,

Welcome to the Community!

It can take 2-24 hours for your account to be unbarred and services to resume.

It’s always worth restarting the handset as it can refresh your services.

Please get in touch with our Live Chat Team if you are still having issues.

 

Kash


Good morning. I have stopped cluttering up my account. I paid the outstanding bill but my account is still blocked. what should I do. tomi


Hey @owillox,

Are you still facing issues? Looking at your account there are no bars that would restrict services.

Thanks.


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