I cant 0-7 my bill?

  • 14 May 2024
  • 1 reply

So I need to pay my bill, can’t text or make calls atm. I’ve tried to pay it on the app and online with two different bank accounts and every time I get “oops… something went wrong”. 

1 reply

Userlevel 7
Badge +6

Hi @Darcey Blaze,

Welcome to the Community!

Just checking if the bank account is in your name and registered to the same address as your iD Mobile account?

Alternatively you can make a manual payment by calling our dedicated payment line on 0333 003 0001.

Please get back to us if you require further assistance.