So I need to pay my bill, can’t text or make calls atm. I’ve tried to pay it on the app and online with two different bank accounts and every time I get “oops… something went wrong”.
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Hi
Welcome to the Community!
Just checking if the bank account is in your name and registered to the same address as your iD Mobile account?
Alternatively you can make a manual payment by calling our dedicated payment line on 0333 003 0001.
Please get back to us if you require further assistance.
Kash
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