So I need to pay my bill, can’t text or make calls atm. I’ve tried to pay it on the app and online with two different bank accounts and every time I get “oops… something went wrong”.
Best answer by Kash
View originalSo I need to pay my bill, can’t text or make calls atm. I’ve tried to pay it on the app and online with two different bank accounts and every time I get “oops… something went wrong”.
Best answer by Kash
View originalHi
Welcome to the Community!
Just checking if the bank account is in your name and registered to the same address as your iD Mobile account?
Alternatively you can make a manual payment by calling our dedicated payment line on 0333 003 0001.
Please get back to us if you require further assistance.
Kash
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