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i cant make calls


I changed over to you form ee I now I can’t make calls

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • January 3, 2025

When did you switch to iD Mobile, ​@Cag90210

Does SMS texts and your mobile data work? 


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  • iD Mobile Employee
  • January 6, 2025

Hi ​@Cag90210 

 

Welcome and thanks for posting. 

 

We are very sorry to hear you are experiencing issues making calls since switching.

 

Can you please confirm the following?

 

  • What date was your service due to switch?
  • What is your handset make/model?
  • Are you having any issues with texts/data?

Thanks, 

 

Nat