I have been billed twice for one monthi have paid double the amount I should have

Hey there @lornaperry14, if you’ve overpayed, the overpayment will automatically go onto your account as credit to pay towards your next bill, or, you can request a refund with us if you prefer.Thanks,Tyler

Hi @lornaperry14Thank you for getting in touch.Sorry to hear you are experiencing issues with your billing and payments.Can you please confirm if your bank is showing as having two separate payments being taken or if the one payment you have made was double the usual amount?ThanksNatalie

i have been billed twice for one month

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