I have been charged twice
+22Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays - just tell the 24/7 chatbot you’d like to “talk to a person”.
Hello
Thanks for posting.
I have replied to your separate post regarding this issue.
To avoid delays and confusion, we will pick this up with you from there.
Thanks,
Nat
Reply.
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