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Question

I have been charged twice 

  • February 13, 2025
  • 2 replies
  • 36 views
S
Community Member

I have been charged twice 

    2 replies

    MZone
    Silver Contributor
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    • MZone
    • Silver Contributor
    • 485 replies
    • February 13, 2025

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Surchicin 

    The advisers work until 8pm on weekdays - just tell the 24/7 chatbot you’d like to “talk to a person”.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    1 person likes this
    • S
      Surchicin
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1854 replies
    • February 16, 2025

    Hello ​@Surchicin 

     

    Thanks for posting.

     

    I have replied to your separate post regarding this issue. 

    To avoid delays and confusion, we will pick this up with you from there. 

     

    Thanks, 

     

    Nat 

    Reply.


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