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i need to speak to an advisor

  • 13 June 2024
  • 7 replies
  • 626 views

I need to speak to an advisor

7 replies

Userlevel 8
Badge +10

Have you tried using iD Live Chat at https://idmobile.co.uk/live-chat, @Amanda Salter?

The iD chatbot works 24/7 - the iD advisers work until 8pm on weekdays.

 

Userlevel 8
Badge +6

Hi @Amanda Salter 

 

How can we help?

 

For a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom

Hi I need to speak to someone for resolve problem in bill

Userlevel 5
Badge +5

id Mobile is an online service only;  you must use CHAT.

I’ve lost my puk code and locked my sim card

My number is 07726000030 

my name is PAUL CASSAR 

Userlevel 5
Badge +6

Hey there @Bald43uk, thank you for reaching out.

 

To receive your PUK code, please contact our live-chat via the link below:

 

https://www.idmobile.co.uk/live-chat

 

You will need to send them your SIM card number, and they can receive your PUK code for you, to unlock your SIM/Phone.

 

Thanks,

Tyler

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