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i need to speak to an advisor

  • June 13, 2024
  • 7 replies
  • 1524 views
A
Community Member

I need to speak to an advisor

Best answer by andewhite

Have you tried using iD Live Chat at https://idmobile.co.uk/live-chat, @Amanda Salter?

The iD chatbot works 24/7 - the iD advisers work until 8pm on weekdays.

 

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    7 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12167 replies
    • Answer
    • June 13, 2024

    Have you tried using iD Live Chat at https://idmobile.co.uk/live-chat, @Amanda Salter?

    The iD chatbot works 24/7 - the iD advisers work until 8pm on weekdays.

     

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8182 replies
    • June 28, 2024

    Hi @Amanda Salter 

     

    How can we help?

     

    For a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


    Tom

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    Sabee Saber Chut
    New
 Contributor

    Hi I need to speak to someone for resolve problem in bill

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • 435 replies
    • August 23, 2024

    id Mobile is an online service only;  you must use CHAT.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    B
    New
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    • Bald43uk
    • New
 Contributor
    • 3 replies
    • August 25, 2024

    I’ve lost my puk code and locked my sim card

    B
    New
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    • Bald43uk
    • New
 Contributor
    • 3 replies
    • August 25, 2024

    My number is 07726000030 

    my name is PAUL CASSAR 

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • August 28, 2024

    Hey there @Bald43uk, thank you for reaching out.

     

    To receive your PUK code, please contact our live-chat via the link below:

     

    https://www.idmobile.co.uk/live-chat

     

    You will need to send them your SIM card number, and they can receive your PUK code for you, to unlock your SIM/Phone.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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