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I've paid my bill, but cannot use data or make calls.


I've paid my bills and I still don't have minutes or Internet on my number 

5 replies

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 1861 replies
  • May 23, 2024

Hi @Maksymyuk,

Are you still experiencing issues? If so, please let me know and a member of our team will be able to help.


Thanks.


Aysha Amin
New
 Contributor
  • New
 Contributor
  • 1 reply
  • October 7, 2024

Yes


Tony Lee Deakin
New
 Contributor

Sim card inactive 


Tony Lee Deakin
New
 Contributor

Paid my bill sim not working


Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 1861 replies
  • October 7, 2024

@Aysha Amin @Tony Lee Deakin -

Have you waited 24 hours since paying your bill and restarted your phone? Thanks.