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ID overcharging

  • 26 July 2024
  • 1 reply
  • 29 views

I have a contact with id that I get unlimited calls and texts and 25gb per month for £7 

However, last month June I was over charged and was charged £18.35. I paid that off because my SIM was suspended.

Now this month it's asking me for £24.35. I have no idea why they are asking for more. And it's already saying that I have £31 bill for next month. 

I'm certain that in this month I haven't gone over the given data. Because I have 19GB/25GB left. 

So ID I would like my money back and my bill back down to £7/month 

1 reply

Userlevel 7
Badge +6

Hey @Umar Patel,

I’d recommend viewing your bills to see what the out-of-plan charges are.

Thanks.

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