Impossible to contact id mobile

No matter how I try I can't get to chat to aid mobile operative!

Get to an icon that seems to offer that option, but when I press it, nothing happens!

And their number 7777, is completely useless!

+26

Have you tried using different web browsers, @Michael Duffy?

Do you block popup windows or use anti-malware software?

This community article, which explains how to use Facebook or X (formerly Twitter) to contact iD customer services, might help.

🍀

Forum member (non-iD).

No, don't see why a different browser would help. No blocked pop-ups or anti malware.

+24

You’ll need to type chat to an agent to give you the relevant option to be put through to the team.

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Type chat to an agent where? Followed your link, and there was no option to type chat to an agent!

+24

I can see that In have responded to you elsewhere.

Please get back to us there if you require further assistance.

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

5 replies