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incorrect direct debit date

  • September 19, 2024
  • 1 reply
  • 35 views

Why is my direct debit coming off on the 17 September when my billing period is 3 September . When is the direct debit date because logic would assume it is the same S billing date?

Best answer by Matthew T

@Hlobisile Direct Debit date is always 14 days after bill is issued. You can change it here:

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1984 replies
  • Answer
  • September 23, 2024

@Hlobisile Direct Debit date is always 14 days after bill is issued. You can change it here:

Thanks.