I was in the last 30 days of my 18m term, i requested a pac code on 08th Jan and had an email that said if i used it now i would be charged £41.79 (paying £40.99 per month line rental). Decided against using it/cancelled the pac code. Raised a new pac code 22nd Jan and it says if i used it that day estimated final bill would be £63.91. This made no sense and I challenged it last Saturday on the online chat, i was told it needed investigating, as like i had pointed out at the time i had paid line rental until 2 days before the end of my 30 days notice period (request of pac code) so my final bill should be 2 days line rental plus any additional charges for calls/texts/data etc. I haven’t been contacted a week later. My number has moved to new carrier and my final bill email says outstanding balance of £27.50. It says. When looking at the bill it is including a charge for the balance from the previous bill that hasn’t been paid yet, but this will still come out. It is ridiculous.